How a West Indiana Dealer Generated $54,000 in Net Revenue

How a West Indiana Dealer Generated $54,000 in Net Revenue Through the Service Drive—And Why ConnexVSC Was the Only Solution

Dealerships across the country are searching for new revenue without increasing overhead, adding staff, or pressuring customers. One West Indiana dealer found the answer—not in the showroom, but in the service drive. Using the ConnexVSC.com platform, this dealer generated an additional $54,000 in net revenue, proving that the service lane can be a powerful profit center when paired with the right technology.

The Challenge: Missed Opportunities and Limited Bandwidth

Like many dealerships, this dealer faced a familiar challenge. Customers were declining vehicle service contracts in F&I—not because they didn’t see the value, but because of timing, information overload, or simple hesitation. Once the vehicle left the lot, those opportunities were traditionally gone for good.

At the same time, the service department was busy and fully staffed. Adding personnel or introducing complex sales processes simply wasn’t an option.

The ConnexVSC Solution

ConnexVSC.com provided the only solution that addressed both challenges at once. The platform allowed the dealership to:

• Introduce service contracts directly in the service lane
• Re-market to customers who declined coverage in F&I
• Deliver transparent pricing through a digital-first experience

Customers accessed coverage via QR codes and online links, allowing them to review options and purchase on their own terms—without pressure and without tying up staff.

The Results: $54,000 in Net New Revenue

By activating the service drive as a sales channel, the dealership captured revenue that would have otherwise been lost. No new hires. No disruption to operations. Just incremental profit generated through smarter engagement.

The service team remained focused on service, while ConnexVSC handled the sales process in the background—efficiently and seamlessly.

Why ConnexVSC Was the Only Answer

Other platforms required additional staffing, complicated workflows, or aggressive sales tactics. ConnexVSC stood apart by:

• Working within existing dealership operations
• Prioritizing customer trust and transparency
• Delivering measurable revenue without added cost

A Blueprint for Modern Dealership Growth

This West Indiana dealer’s success isn’t an exception—it’s a blueprint. ConnexVSC.com transforms the service drive into a revenue engine, helping dealerships unlock profit they already have—without sacrificing customer experience.

When the goal is real growth, ConnexVSC isn’t just an option—it’s the solution.

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